Privacy Policy

OnTrak Software has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the OnTrakSoftware.com web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices.

Collected Information:

We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address. At the time you express interest in obtaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or job function.

OnTrakSoftware.com uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@OnTrakSoftware.com. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing support@OnTrakSoftware.com at the time it is distributed, or at the time any customer registers for the Service.

OnTrakSoftware.com may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. OnTrakSoftware.com will automatically send the friend a one-time email inviting them to visit the site. OnTrakSoftware.com does not store this information.

Cookies:

When you interact with the OnTrakSoftware.com Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to OnTrakSoftware.com by registering for a webinar or demonstration, you remain anonymous to OnTrakSoftware.com. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

OnTrakSoftware.com uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows OnTrakSoftware.com to process your online requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the OnTrakSoftware.com application registration. OnTrakSoftware.com uses persistent cookies that only OnTrakSoftware.com can read and use, to identify the fact that you are a OnTrakSoftware.com customer or prior OnTrakSoftware.com Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers’ ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.

Third Party Cookies:

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of OnTrakSoftware.com is used only to provide us with information on site usage and is not shared with any other third parties.

Third-Party Sites:

The Site contains links to other web sites. OnTrakSoftware.com is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Opt-Out Policy:

OnTrakSoftware.com offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to support@OnTrakSoftware.com .

Additional Information:

Questions regarding this Statement or the practices of this Site should be directed to OnTrakSoftware.com's Security Administrator by e-mailing such questions to support@OnTrakSoftware.com or by regular mail addressed to:

OnTrak Software

Attn: OnTrak Software Security Administrator
2943 Riverside Drive
Cincinnati, OH 45226

© Copyright 2012 SignTrak LLC dba OnTrak Software. All rights reserved.
Various trademarks held by their respective owners.

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