One Blog |August 1, 2016 | Permanent POS Software
Remain in Compliance with Regulations Regarding Placement and Removal of POS
PermaTrak Keeps You Legal
Tools to Help Distributors Comply With National and State Regulations Regarding Beverage Alcohol POS Placement and Removal
History of PermaTrak
In 2007, one of our largest customers, who happened to be in Arizona, asked us to develop a solution to help them keep track of one of their largest — and out of control — balance sheet items: Permanent Point-of-Sale marketing materials (POS). Our customer had been using SignTrak to help them with the tracking (ordering, fabricating and placement) of temporary POS materials, such as signs, cooler-wraps and displays; and, since these items were constructed in their sign shop, put on display at retail locations for a week or two, then thrown away, these temporary POS items were treated solely as an expense, never showing up on the balance sheet.
What We Have Learned From Our Customers
Permanent POS items — including neon signs, tap-pulls, mirrors and other not made by the distributor promotional items — are purchased, inventoried and loaned (sometimes for long periods of time) to retail outlets, bars and restaurants. What we learned almost ten years ago was that there was yet another classification of POS: “Display Enhancers.” Inflatable beach chairs, huge umbrellas, beach balls, outdoor grills, surf-boards and even replicas of life-guard’s chairs, snow-boards and skis, among other items, are examples of props that are used to “enhance” a seasonal display.
What we quickly learned was that the total spending on all classes of POS often vied with the price of diesel fuel for a distributor’s second-largest expense item behind payroll. We also learned from distributors of all sizes that the balance sheet item representing both permanent POS and display enhancers could very likely grow into the millions of dollars after a few years and for some large distributors, the total investment in permanent POS could, in a remarkably short time, become an eight-figure item.
It made sense, knowing what we had learned in our early years in business, that PermaTrak became as popular as SignTrak first with beer distributors then, increasingly with beer, wine and spirits distributors, too.
Adding New Features Based On Customer Requirement
Among the first “new features” added to PermaTrak in 2008, was the inclusion of a retail price for permanent POS and a receipt containing a signature line underneath text essentially telling the distributor’s retail customer that the permanent POS that they were receiving was on-loan from the distributor, and that the distributor could, at any time, remove the permanent POS pieces. Included on the “receipt” was a description of the POS item(s) being loaned and the cost of the items.
Fast forward to 2016 and we’re adding yet another feature to PermaTrak that might just save a beverage alcohol distributor a small fortune in fines and another similar expense by reducing the amount of “lost” or misplaced POS.”‹
The Impact of Industry Regulations
Both nationally and in many states, the Alcoholic Beverage Commission (ABC), National Liquor Law Enforcement Association (NLLEA), Federal Alcohol Administration (FAA), Alcohol and Tobacco Tax and Trade Bureau (TTB) and other “alphabet” government agency regulations dictate certain beverage alcohol POS — “Display Enhancer” — items can only be on display for a maximum period of 30 calendar days and must then be removed.
Since 2007, PermaTrak has included a feature that keeps track of the location of such Display Enhancers, and provides reporting tools for monitoring whether Display Enhancer items have been pulled from the retailer locations. Increasingly, this feature alone is proving inadequate to answer regulatory and other agency inquiries regarding what happens to these Display Enhancers after the maximum 30-day display period.
Responding to Our Customer’s Needs
In response to distributors’ and retailers’ need to assure that Display Enhancers are in compliance with government regulations regarding the 30-day display constraints, a new screen — displaying a form that can be saved, printed or transmitted electronically — has been added to PermaTrak (availability August, 2016). The new PermaTrak screen will include the ability to capture the signature of an authorized manager at the retail location where your Display Enhancer has been placed.
The signature capture screen will be able to be accessed by virtually all smartphones and iPad/Android tablet devices. Included on the signature screen (and printed output) will be language clearly outlining the regulation pertaining to the maximum — 30-day — display duration and a statement that identifies the wholesale distributor as the owner of the display enhancer, and further stating that the display enhancer must be made available for pick-up by the distributor within the allocated time per applicable regulations. At the distributor’s option will be the availability of displaying and printing the cost of the display enhancer should it for some reason not be able to be returned to the distributor.
Here’s How We Do It
To accomplish the addition of this feature, PermaTrak has been enhanced to:
- Add a new screen useable by the distributor’s Sales Reps, Merchandisers and others on handheld smart technology devices (including iPhones or Android phones) with the ability to capture a signature on the device;
- Add the ability to email the screen with the signature as a “form” to retailer or other addresses;
- Add an online view into permanent POS orders both that have been signed for and those not signed for;
- Add ad hoc reports to be used either as receipts given to the retailer to indicate when Display Enhancers are set up and returned or as reports (for regulators) to demonstrate compliance with display duration guidelines.
Of course, another use for the reports is to discourage the “loss” of expensive Display Enhancers. For example, expensive beach chairs, umbrellas and even usable charcoal grills have, in some cases, been misplaced or even taken home by the retailer’s staff members who often assumed these items were “gifts” from the wholesale distributor that would be thrown out once the promotion period had passed.
The addition of the signature capture, receipts and compliance reports will contribute to keeping the necessary tighter track of expensive Display Enhancers and also can be used to demonstrate compliance to regulators, potentially eliminating or at least reducing the incidence of what have become steep fines that are levied against the beer, wine and spirits distributor for POS infractions. In some cases, these fines can grow from tens of thousands of dollars per incident to over one-hundred thousand dollars for multiple infractions.
As of August 2016, PermaTrak will be not only provide the tools to track, measure and manage your permanent POS inventory and placement, but will also include a critical “firewall” to protect the distributor from costly fines for being out of compliance with beverage alcohol advertising regulations while also reducing the losses associated when expensive items go “missing” from permanent POS inventories loaned to retailers.